PRIVACY POLICY

1. INTRODUCTION

This privacy policy is effective as of May 24, 2018.

This document is intended to inform you about the processing, collection, use and disclosure of information, including your personal data in connection with your access and use of Our Products and Services.

MOULLOTOU observes and complies with applicable laws and regulations relating to the protection and storage of personal information.

The Privacy Policy applies to all services, products, websites, games, content, grouped under the collective name “Products” and / or “Services”, managed by MOULLOTOU.

These policy statements “MOULLOTOU”, “MOULLOTOU” “we,” “we,” or “our,” refer to the company MOULLOTOU which is responsible for your data under the terms of the Privacy Policy (the “Data Controller ”).

This Privacy Policy does not apply to any third party services or websites accessible from or integrated into any MOULLOTOU website or service. These third parties have their own Privacy Policies and Terms of Service which MOULLOTOU does not control in any way.

We are committed to protecting your privacy and taking special measures to ensure the confidentiality of Personally Identifiable Information collected from or for us. This Privacy Policy explains what type of information we collect, how we collect it and for what purpose,
how we use it and with whom we share it, how you can access and update this information, the choices you make. you could do about the way we collect, use, and share your information, how we protect the information we keep about you.

Please read this Privacy Policy carefully. If you do not agree to this privacy policy, or any part of this policy, if you do not want us to collect, hold, use or share your information in the manner described in this Privacy Policy, you may not use our Services, including websites or any of MOULLOTOU’s online games. You may ask us to delete your account and receive a copy of your information.
In the event that you do not notify us in writing about your refusal or do not take the necessary steps to delete your account, you will be deemed to fully consent to the Privacy Policy.

The use of our services Services is considered an acceptance of the privacy policy in effect at the time of your use.
This privacy policy and all consequences deriving from it will be applicable to Bulgarian law.

If you have any questions, please contact us at [email protected] and do not use our Services until you are satisfied and have accepted this privacy policy in its entirety.

2. TYPES OF INFORMATION WE COLLECT

There are three basic categories of information we collect:

2.1. Information You Provide To Us

2.1.1. Essential information for the use of the Products

When you use our Services (whether through a social network, through third-party website integrations or directly through our Service), you may provide the information to us directly (such as when you set up your account) and we will keep this on our systems and we will use it for the purposes specified in this Privacy Policy.

We ask for and collect the following personal information about you when you use the Products. This information is essential for the adequate performance of our communication and will allow us to respect and comply with your obligations. Without this information, we would not be able to provide you with all the required services.

2.1.1.1. Account Info
2.1.1.1.1. Your email address;
2.1.1.1.2. Password;
2.1.1.1.3. Other information that helps us ensure that you are the one accessing your account or to improve our services;

2.1.2. The information you choose to provide to us

2.1.2.1. Additional Profile Information.

You may choose to provide us with additional information about your profile (such as gender, preferred language (s), city, and a personal description (status)). Some of this information as indicated in your Account settings is part of your public profile page, and will be publicly visible to others.

2.1.2.1.1. Profile picture
2.1.2.1.2. Username in game
2.1.2.1.3. Your gender
2.1.2.1.4. Approximate location information you provide (country, city)
2.1.2.1.5. Biography details (such as your age age or age range)
2.1.2.1.6. Status message you write
2.1.2.1.7. Links to your profiles on various social networks

2.1.3. Information You Generate Using Our Communication Features

When you communicate with Us or use Products to communicate with other users, we may collect information about your communication and any information you choose to provide when you complete a form, when we perform a search, update or add information to their Account, when responding to surveys, posting on community forums, participating in promotions, or using other Product features.

2.1.3.1. Correspondence Support

We will collect and retain the contact information you choose to provide in correspondence with the Support team, such as your contact name, email address, information about your activity with the Products, and your user ID. player and / or social network ID number. We will also keep your communications with the Support team and any information in those communications in order to provide support and improve the Products.

2.1.3.2. Communication products
2.1.3.2.1. Participation in bulletin boards;
2.1.3.2.2. Sending messages or invitations to other players;
2.1.3.2.3. Chat with other players;
2.1.3.2.4. Publication of photos, videos, drawings or texts.

We may have real-time access, record and / or maintain records of such communications, comments, photos, videos, designs or texts for use in order to ensure the safety of our players and Our legitimate rights and property in regard to concerns our Services or Products.

2.2. Information We Automatically Collect from Your Use of the Products

When you use Products, we automatically collect information, including personal information, about the services you use and how you use them. This information is necessary for the proper performance of the contract between you and us, in order to enable us to fulfill legitimate obligations and given our legitimate interest in being able to provide and improve the functionality of the Products.

2.2.1. Usage Information

We collect information about your interaction with the Products and other activities related to the Products. In some cases, we will link this information with your social network ID or user ID. This information may include:

2.2.1.1. Registration Data and Device Information
2.2.1.1.1. IP addresses;
2.2.1.1.2. Access to data and time;
2.2.1.1.3. Type of computer or laptop you are using;
2.2.1.1.4. Your operating system version;
2.2.1.1.5. Identifiers of your mobile device, Advertising Identifier (IDFA);
2.2.1.1.6. Types of your browsers;
2.2.1.1.7. Language of your browser;
2.2.1.1.8. Reference and exit pages, and URL format;
2.2.1.1.9. Type of platform;
2.2.1.1.10. Mouse click behavior on the page or feature;
2.2.1.1.11. Landing pages;
2.2.1.1.12. Page views and flows through these pages;
2.2.1.1.13. Length of time spent on particular pages;
2.2.1.1.14. Status of the game and the date and time of activity on our websites or games;
2.2.1.1.15. Your phone number ;
2.2.1.1.16. Your geolocation table (from the geographical location of the IPs);
2.2.1.1.17. Activity in the game;

2.2.2. Cookies and similar technologies

We use cookies and other similar technologies. We and our service providers act on our behalf, just as Google Analytics keeps log files and uses tracking technologies such as:

2.2.2.1.1. Cookies , which are small pieces of data transferred to your mobile device for statistics;
2.2.2.1.2. Web beacons , these are tags that inform us if certain pages have been visited or if an email has been opened;
2.2.2.1.3. Tracking pixels , which allow us or our advertising partners to advertise in a more effective and useful manner;
2.2.2.1.4. Local storage objects , which help us decrease fraud, organize your preferences in the game, and speed up loading times.
2.2.2.1.5. Mobile identifiers

2.2.3. Payment Transaction Information

If you purchase a license to use virtual currency in the game or virtual items in the Products, no matter if you play on our domains, on the social network or on your mobile device, our third party payment processors will collect the invoices and the payment. financial information needed to process your orders. We do not collect or store your financial information, such as your credit card numbers. We can get the payment information such as transaction ID, price and amount etc.
Our payment processors include Paypal, Xsolla, Facebook, Google, Apple, Fortumo, Epay, Easypay, Alterpay.

For additional questions, please refer to their Privacy Policies.

2.3. Information We Collect from Third Parties

2.3.1. Information We Obtain from Third Party Applications

If you follow a link, establish a connection, or log into your Account through the third party service (eg Google, Facebook), or access our Service through third party applications (including social networks), the service third party information may send us information relating to your registration and profile information. This information varies and is under the control of this service or it is authorized by you through your personal settings included in this service.

If you access our Products and Services from third-party applications and sign in to third-party applications and our Services, you should also read the Terms of Application of those third-party Service and the Privacy Policy.
If you are unsure of what information the third-party application shares with us, please visit it to find more detailed information on privacy practice.

You may access or collect or retain some or all of the following information shared by the provider of the connected third party application:

2.3.1.1. your first and last name;
2.3.1.2. your profile picture or its URL;
2.3.1.3. your ID number (such as Facebook ID number), which can be linked to public domain information such as your name and profile picture;
2.3.1.4. user ID number and other public data about your friends;
2.3.1.5. the login email you provide to this third-party application when you register through this email;
2.3.1.6. your age range;
2.3.1.7. other information in the public domain about the third party application;
2.3.1.8. any other information that you or the third party provider’s application shares with us.

2.3.2. Information About “Friends”

You may link your Products account with your account in relation to a third party social networking service. Your contacts on these third-party services are called “Friends”. You would have the option of inviting “Friends” to join you in our Products. Your activities in relation to the Products may be displayed on your Friends’ third-party site with your permission if you choose to share this information.

2.3.3. Other Sources

We may collect or receive information about you from other sources such as third party information providers to the extent necessary to ensure the proper performance of our contract with you, or to prove that we are complying with laws. applicable, or with your consent. We use this information together with information you provide to us directly, for example, to help you and your friends connect or to do more advertisements according to your interests.

We do not own or control these third party services. These third-party services have their own rules regarding the collection, use, and disclosure of information.

3. LEGITIMATE FOUNDATIONS FOR DATA PROCESSING

We comply with all applicable laws including the General Data Protection Regulation (the ‘GDPR’, Regulation (EU) 2016/679). In accordance with European law, companies must have a legitimate basis for processing data.

3.1. Your consent

When you provide your consent, we process your information, including personal information, as described during consent, to prepare targeted offers of our products and services, to process and analyze your personnel and usage data. the platform, when you participate in promotional activities managed by Our partners or by third parties

Contract

  • if necessary, fulfill our Terms of Use;
  • adequate performance of the contract between you and us;

3.2. Legal obligation

  • enable us to comply with legal obligations;

3.3. Essential interests

  • To protect your essential interests, or those of others;

3.4. Legitimate interests

  • our legitimate interest in being able to provide and improve the functionality of the Products and Services;
  • our legitimate interest in protecting the Products and Services;
  • detect and prevent any fraudulent or malicious activity against our Products and Services or our users;
  • to measure the adequate performance of our contact with you;
  • where applicable for our (or that of others) legitimate profit, including our interests in providing innovative, personalized, secure, and beneficial services to our users and partners, unless they are not ignorant of your interests or fundamental rights – + and freedom which requires the protection of personal data

4. HOW WE USE THE INFORMATION WE COLLECT

We use, store and process information, including personal information about you, to provide, understand, improve, and develop the Products, create and maintain a reliable and secure environment, and comply with legal obligations. It is in our legitimate interest to research and optimize our Services; undertake personalized marketing campaigns for you which may be of use to us; to improve and measure the performance of our contact with you. It is in our best interests to protect our services and property from possible harm and to comply with the law.

4.1. Provide, Improve, and Develop Products

  • Provide access and use of the Products;
  • Create in-game accounts and authorize you to play;
  • Allow you to use our social features and communicate with other users;
  • Operate and optimize the Products by researching and analyzing use and performance;
  • Provide technical and individual support;
  • Communicate with you regarding services, support and updates;

4.2. Creation and Maintenance of a Reliable and Secure Environment

  • Detect and prevent fraud, spam, abuse, security incidents, and other malicious activity;
  • To Protect Our rights and property in connection with our Products;
  • Comply with our legitimate obligations;
  • Resolve all disputes with all our users;
  • Apply our Terms of Service and other privacy practices;

4.3. Provide, Personalize, Measure, and Improve our Advertising and Marketing

  • Send your promotional messages, offers, marketing, advertising, and other information that could be useful to you based on your preferences;
  • Notify players of in-game updates, new products or promotional offers;
  • Personalize, measure, and improve our advertising;
  • Administer referral programs, rewards, surveys, sweepstakes, competitions, or other promotional activities or events sponsored or managed by Us or third party partners;

5. HOW THIS INFORMATION IS SHARED

5.1. Global data

We may share aggregate information (information about our users which we combine together so that it no longer identifies or refers to an individual user) and other anonymous information for regulatory compliance, industry and market analysis, demographic profiling, marketing and advertising, and other business matters.

5.2. Your Consent

  • Provide access and use of the Products;
  • Create a game account and be able to play;
  • You are authorized to use our features and communicate with other users;
  • Act and optimize the Products by researching and analyzing use and performance;
  • Provide technical support and support to customers;
  • Communication with you regarding service, support and updates;

5.3. Sharing between Members

When you share and communicate with other users of the Products, some of your data may be shared or visible to other users. Information about your profile and in-game activity, such as currency earned in the game, number of wins and losses and even more details, may be visible in the leaderboard and for your friends in the game. rankings can be posted on our websites. All posts on bulletin boards will be visible to other users.

5.4. Profiles and other Public Information

The Products allow you to post information, including personal information, that is visible to the public. Parts of your profiles, such as your username, profile picture, in-game points, and account level are publicly visible to others.

5.5. Third Party Service Providers

We use multiple third-party service providers to help us provide services in relation to our Products.
We may share information with third party service providers such as payment processor, data analysis, statistics and research, email, hosting, customer service, consulting, marketing and monitoring, advertising networks.
These providers have limited access to your information to perform tasks on our behalf, and are contractually obligated to use it only in accordance with the purposes for which it was disclosed and consistent with this Privacy Policy.

5.6. Advertising and Analysis

We advertise our Products so we may offer some of our Products or product features for free. We do not share personal information with third party advertisers to carry out their marketing purposes without your express consent.
Third party advertisers may collect or share information, such as data performance, aggregate data, technical information.
This information is used to measure the performance of advertising campaigns and deliver targeted advertising, for which you have given your consent.
We also have built-in analytics on our Products which are used to monitor and measure user activity for the purpose of maintaining and improving our services.
Third party advertisers may use monitoring technologies such as cookie browsers and web tracking beacons and others.

5.7. Safety, Security and Compliance with the Law

We access, store and share your information with regulators, law enforcement or others:

  • In response to a legal request and if required by law;
  • To identify, prevent and punish crime, fraud, prohibited use of the Products, violation of our terms or the privacy policy, or other illegal or malicious activity; to protect rights and property;
  • To protect you or, others to prevent death or bad injury;

5.8. New owner

If ownership or control of all or part of the Products or their assets changes, we may transfer your information to the new owner.

6. HOW CAN YOU EXERCISE YOUR RIGHTS GRANTED BY GDPR?

6.1. Exercise your rights

You can exercise all the right you have to correct, modify or delete the information which concerns you. If you want to exercise some of the rights described in this section, review, erase or modify the information we have about you or if we have additional questions for you, write to us at [email protected] . We will respond to your request within thirty days.
Please note that we may ask you to verify your identity before taking action on your request.

Please note that if you make any changes to your Account settings, it may take additional time (due to technical or procedural restrictions) for the changes to take effect. These changes will be processed promptly, and no later than thirty days.

6.2 List of rights granted by the General Data Protection Regulation (GDPR)

6.2.1 The right to be informed

You have the right to be informed about the collection and use of your personal data.

6.2.2 Right of access

You have the right to access your personal data.

You can access and update some of your information through your Account settings. If you choose to connect your Account to a third-party social network, such as Facebook or Google, you may change your settings and remove permission for the app by changing your Account settings.

6.2.3 Right to rectification

You have the right to have imprecise personal data rectified, or completed.

If you cannot modify such information on your Account page, write us an email at [email protected] . You are responsible for keeping your personal information up to date.

6.2.4 Right to erasure

You have the right to erase your personal data. The right to erasure is also called ‘the right to be forgotten’. The right is not absolute and only applies in certain circumstances.

If you want your account to be closed and your personal data erased, write us an email to [email protected] with the subject line “Account deletion”. Please include your account details, such as: username, email address and / or your network ID for the social networks from which you access our Services. We will respond to your request within thirty days.

6.2.5 Right to restrict processing You have the right to request the restriction or deletion of the use of personal data.
The right is not absolute and only applies in certain circumstances. When processing is restricted, we are allowed to store personal data, but not to use it.
If you no longer wish to receive promotional emails from us and our partners or third parties, click on the “unsubscribe” link in the email. If you want to withdraw your consent to receive personalized offers, you can do so by changing your Account settings. If you do not want to receive notifications, you can exclude them by visiting the ‘settings’ page of your mobile device.

6.2.6 Right to data portability

You have the right to obtain and reuse your data to achieve personal purposes across different services. The right only applies to information you have provided to us.
You may request copies of your personal information that you have provided to us in a well-structured, commonly used, machine-readable format.

6.2.7 The right to object

People have the right to object to:

  • Processing based on legitimate interests or on the performance of a task in the public interest / exercise of public authority (including profiling);
  • Direct marketing (including profiling);
  • Processing for the purpose of scientific / historical and statistical research.

6.2.8 Rights in relation to automated decision making and profiling.

If you do not want to be subject to profiling, you can choose the opt-out, non-membership option in your Account settings.

6.3 Targeted Third Party Advertising

If you select the opt-out, non-opt-out when seeing targeted “interest-based” web advertising delivered by third parties, you may visit the listed third party websites. These websites are operated by third parties. We do not monitor or exploit them.

If you select the opt-out when seeing targeted “interest based” web advertising in the app, delivered by third parties, you can adjust the ad scouting settings on your mobile device. Most modern mobile devices (iOS 6, Android 2.3, and Windows 10 and others) provide advertising identifiers. These identifiers have different names according to the brand of the mobile device. For example, they are called Google Advertising IDs (GAID) on Android devices, and on iOS they are called Advertising Identifiers (IDFA). These operational systems allow you to see your advertising ID in the settings of your mobile device, and how to control them.
Please note that you may still receive advertisements from third parties within our Products even if you select the opt-out, opt-out option of targeted advertisements but they will not be based on your activities across the sites. web or applications.

6.4 Cookie screening

You can configure your browser to warn you about an attempt to insert cookies on your computer or limit the type of cookies allowed.
In addition, your browser or device may offer settings that allow you to select whether browser cookies are set and delete them. For more information on this control, see the help information for your browser or device. Some parts of the Service may not work properly if you have disabled the use of browser cookies.
If you have disabled cookies, you may lose some of the functionality and options of our Services because cookies are essential to detect, track and improve your in-game activities.

7 THIRD PARTY SERVICES AND ADVERTISING

Our Products may include advertisements from Third Parties, companies other than Casualino that link to their websites, online services or mobile applications. We are not responsible for the privacy policies or the content of such Third Party Services. If you have any questions about how these Third-Party Services use your information, you should review their policies and contact them directly.

8 HOW LONG WE KEEP YOUR INFORMATION

The length of time we keep your information depends on why we collect it and how it is used. We keep it as long as necessary to grant you (contract performance), or until your account is deleted – regardless of the order.
In certain specific cases, it is possible to keep certain information for a limited period after closing your account:

  • As needed for our legitimate business interests, such as fraud detection and prevention, and security (multi-account, spam);
  • As needed to comply with our legitimate obligations, such as taxes, legal reporting, audit, audits;
  • Information you have shared with others (messages in discussion forums) may still be publicly visible in the Products section, even after you close your account. However, the distribution of your aforementioned information will be deleted. In addition, some copies like (eg, registers) may remain in our databases, but they are not linked to personal identifiers.
  • As we take sustainable measures to prevent accidental or malicious data loss regarding the remaining copies, your personal information may not be removed from the backup system for a limited period of time.

9 SECURITY OF YOUR INFORMATION

We continually perform and update administrative (including the appointment of a Data Protection Officer), technical, physical security measures to help protect your information against unauthorized access, loss, destruction or the alteration.

Some of the safeguards we use to protect your information are firewall and data encryption, and control access information.

Please keep your login credentials secure, including either your login email, password, or social network account. If you know or have reason to believe that confidential information, your Account credentials have been lost, stolen, misappropriated, or compromised or in the event of unauthorized actual or suspicious use, please notify us immediately.
When you log into your account or enter payment information on the ‘payment processing’ page, we or payment processors use data encryption to transmit this information.

While we take precautions against possible breaches of our Products and our database of customers and records, no website or Internet transfer is completely secure. We cannot guarantee that unauthorized access, hacking, loss of data, or other transgressions will never take place as well as the security of your information while it is transferred to our Products.

10 TRANSFER OF DATA OUTSIDE THE EEA

Because of the global nature of our products and to provide better service, we may transfer, store, and process information about players and visitors to our Products, including personal information, on servers and equipment, and with the service of suppliers located in and outside the EEA (European Economic Area), such as the United States or Canada, for the purpose and in accordance with this privacy policy.
These data transfers are necessary to provide the services described in our Terms and to provide our Products to you.
The data we retain may also be processed by employees outside the EEA working for us or our partners and service providers. Such personnel may be engaged, among other things, (i) when processing transactions and your payment details and (ii) providing support services.
When we transfer your information internationally, we take responsibility for ensuring that it will be handled securely, legally and in the manner described above. Please note that jurisdiction varies greatly from country to country, as well as the privacy policy according to which your information is transferred or retained, used or processed, may differ depending on where you live.

When we transfer, store and process your personal information outside of the EEA, we ensure that safeguards are in place to ensure an adequate level of data protection.

11 CHANGES TO THIS PRIVACY POLICY

To comply with the latest legislation and apply the best protection, We reserve the right to modify this Privacy Policy at any time in accordance with this in accordance with this provision.

If we made any changes to this Privacy Policy, we would post in the Us Products section and on this page, and update the “Last Updated” data at the top of this Privacy Policy.

We will post the changes by giving notice to the Products and in the games or by sending a message to the email address that is on your record, before the date they become effective and before you choose to use our Products. We may also post additional notices on social media pages, and on other websites.

If you do not agree with the revised Privacy Policy, you can close your Account. If you do not close your Account before the Privacy Policy takes effect, We will treat your continued use of or access to the Products, websites or any other Services as an approval of the Privacy Policy from the date they come into effect as shown above.